【Case Study - COVID-19 Measures】 For calling patients from reception to checkout!
At Wakaba Hospital, a one-touch call system is used for patient calls. This is a case of improved time efficiency and reduced workload. [Calling System]
We would like to introduce a case study of the "One-Touch Call" call bell system that our company handles, which was implemented at Wakaba Hospital. ■ Before Implementation We wanted to ensure that patients do not crowd together and could wait in areas other than the waiting room, such as inside the hospital or in their cars. We aimed to guide patients smoothly to the examination rooms and fever outpatient clinics. ■ After Implementation Patients waiting in areas other than the waiting room and in the parking lot can be easily called. Patients can move around during their wait time while avoiding crowds. ■ Usage Method and Flow 【One-Touch Call Receiver】 - Handed to patients at the reception. 【One-Touch Call Transmitter】 Press in examination rooms → Room 1, Room 3. Press at the billing counter → Collect the "receiver."* *In-house pharmacy → Users do not return the "receiver" at the billing time. Press at the reception. ■ Equipment Introduced - 12 transmitters, 90 receivers, 9 charging stands, 1 relay device. ■ Features and Effects - Receivers are antibacterial (incorporating antibacterial agent Novalon® VZN300 for ABS resin). - Improved time efficiency and increased patient satisfaction. - Easy installation and operation, allowing immediate use after implementation. - Reduced need to search for patients, leading to a decrease in workload.
- Company：パシフィック湘南
- Price：Other
